FAQs

  • What is an Electronic Vaping Device or an e-vape?

    An Electronic Vaping Device or an e-vape is a battery-powered device that heats up a liquid that contains nicotine and flavours converting it into a vapour that can be inhaled and exhaled. It does not produce smoke, tar or ash.

  • Why should I use EON?

    EON e-vapes do not produce smoke, tar, ash, flame or lingering odours. It offers you the convenience of vaping virtually anytime anywhere. For further details please refer to the next question. EON is a brand owned by ITC Ltd., one of India's foremost FMCG companies. Every pack of EON comes with the promise of unmatched quality that ITC is famous for.

  • Can I use EON anywhere?

    While vaping EON, vapour is exhaled and not smoke. Ideally, you should be able to vape in bars, restaurants, airports, offices and other public places. However, we recommend that you check with the establishment before vaping EON. You may try explaining about EON and how it works to create awareness about vaping.

  • Does EON produce smoke?

    No. Since there is no combustion process, there is no smoke. Only vapour is produced.

  • What flavours does EON offer?

    EON e-vapes are currently available in two variants: Rich Flavour and Menthol. Rich Flavour has a rich and satisfying taste while menthol has a refreshing minty twist.

  • What are the dimensions of the "Trigger Pack" pack?

    An EON e-vape is 10.5 cms long, with a diameter of 0.88 cms. The size of the "Trigger pack" is 11.17cm by 4.9 cm by 1.61 cm. It is sleek, compact and conveniently fits in your shirt pocket.

  • What is Eonizer?

    The Eonizer holds and protects the NicoPlus liquid. It also houses the atomizer, which vapourizes the NicoPlus liquid using Nico-Flo Technology. It comes with an easy to grip soft tip.

  • What is a Max-Charge battery?

    EON e-vape comes with a Max-Charge battery that powers the Eonizer. It is manufactured under stringent standards to ensure consistent performance and longer battery life. It lets you enjoy your EON for an extended duration.

  • How long does EON last?

    EON e-vape lasts for approximately 250 puffs while a conventional king-sized cigarette lasts for approximately 8 puffs. Please note that the puffs were measured in standard laboratory conditions, and the actual puff count would vary based on your personal vaping behaviour.

  • What are the ingredients of the NicoPlus liquid used in EON e-vapes?

    The NicoPlus liquid contains high quality propylene glycol, high quality vegetable glycerine, nicotine and added flavourings.

  • Do EON e-vapes have odour?

    EON does not have any kind of lingering odour. The vapour is produced by EON e-vapes through the atomization of the NicoPlus liquid, not combustion. Therefore, none of the odours associated with burning are produced while vaping EON.

  • How do I turn my e-vape on/off?

    The built-in sensor is automatically activated when you inhale and deactivates when you stop inhaling.

  • How do I use an EON e-vape?

    1. Remove the transparent wrapper from the pack
    2. Click the Trigger as indicated on the pack to slide out the e-vape
    3. Pop out the EON e-vape and leaflet wrapped around it
    4. Remove the mouthcap.
    You are ready to Go. For more information, refer to the EON leaflet

  • How do I know when my EON e-vape runs out?

    When the MaxCharge battery runs out of power, the LED tip will start blinking, indicating that your e-vape has run out. You can then send us your used e-vapes for recycling. Refer to our recycling policy on the website.

  • Can EON help me quit smoking?

    NO, EON is not a smoking cessation product.

  • What is meant by RoHS compliant?

    European Parliament Directive 2011/65/EU Restriction of the use of certain hazardous substances (RoHS) restricts the use of certain hazardous materials found in electrical and electronic products. None of these hazardous materials are present in EON e-vapes. Hence, EON e-vapes are RoHS compliant.

  • What does the CE symbol on the pack signify?

    CE stands for "Conformité Européenne". The CE symbol indicates that the product complies with all the safeguards of European Parliament Directive 2004/108/EC. EON e-vapes are CE compliant

  • What is the benefit of using a mouthcap?

    EON comes with a mouthcap so that you can keep it clean and hygenic. When not in use, you may use the mouthcap to cover your e-vape and protect it from dust, water and other foreign particles.